Privacy Policy

At Car Photo Booth, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered car photography service. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect several types of information to provide and improve our service:

• Account Information: When you create an account, we collect your name, email address, company name, phone number, and billing information including payment card details.
• Photos and Images: We collect and process the vehicle photos you upload to our platform for the purpose of background replacement and image enhancement.
• Usage Data: We automatically collect information about how you interact with our service, including pages visited, features used, time spent on the platform, and the number of photos processed.
• Device and Technical Information: We collect IP addresses, browser types, operating systems, device identifiers, and referring URLs to ensure service security and optimize performance.
• Communication Data: When you contact our support team, we collect the content of your messages, attachments, and related metadata to provide customer service.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track user activity and preferences. See our Cookie Policy for more details.

2. How We Use Your Information

We use the collected information for the following purposes:

1. Service Provision: To process your photos using our AI technology, manage your account, and deliver the core functionality of our platform.
2. Payment Processing: To process subscription payments, manage billing, and prevent fraudulent transactions.
3. Customer Support: To respond to your inquiries, provide technical assistance, and resolve issues with our service.
4. Service Improvement: To analyze usage patterns, improve our AI algorithms, develop new features, and enhance overall user experience.
5. Communications: To send you service-related notifications, updates about new features, promotional offers, and educational content about car photography (you can opt out of marketing communications at any time).
6. Security and Fraud Prevention: To protect against unauthorized access, detect and prevent security threats, and ensure compliance with our Terms of Service.
7. Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers: We work with trusted third-party service providers who assist us in operating our platform, including cloud hosting providers, payment processors, email service providers, and analytics platforms. These providers are contractually obligated to protect your data and use it only for the specific services they provide to us.

Business Transfers: If Car Photo Booth is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any such change in ownership or control of your personal information.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as court orders, subpoenas, or government investigations. We may also disclose information to protect our rights, privacy, safety, or property, or that of our users or the public.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption of data in transit and at rest, regular security audits, access controls, and secure server infrastructure.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and should notify us immediately of any unauthorized access.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and Portability: You can request a copy of your personal data in a structured, machine-readable format.
• Correction: You can update or correct inaccurate or incomplete personal information through your account settings or by contacting us.
• Deletion: You can request deletion of your personal data, subject to certain legal obligations that may require us to retain some information.
• Opt-Out: You can opt out of receiving marketing communications by clicking the unsubscribe link in our emails or adjusting your account preferences.
• Restriction: You can request that we limit how we use your personal information in certain circumstances.
• Object: You can object to our processing of your personal information for direct marketing or other purposes based on legitimate interests.

To exercise any of these rights, please contact us at privacy@carphotobooth.com. We will respond to your request within 30 days.

6. Third-Party Services

Our service may contain links to third-party websites, services, or integrations that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.

We use third-party analytics services, such as Google Analytics, to help us understand how users interact with our service. These services may use cookies and similar technologies to collect information about your usage. You can learn more about how Google uses data by visiting their privacy policy.

7. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@carphotobooth.com
Support Email: support@carphotobooth.com
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM EST